I'm hiring. Which either means Whale is growing or I've finally pushed my team to their limits with my daily dramatic monologues and they collectively filed for witness protection. I'm kidding. Mostly.
And yes, this image is now the official visual representation of my hiring strategy. Power Ranchers assemble. One team. One mission. Too much ranch. Just enough chaos.
We're looking for a Customer Success Manager to join the team at Whale. US based. Working ET hours. 1099 contractor role, self employed. Indefinite duration. Base + OTE.
Quick clarity before anyone gets surprised later and dramatically flips a table in my inbox: these are 1099 contractor roles, not W-2 employee roles. You're not on payroll. You invoice us monthly. Great if you value independence and tax flexibility. Not a fit if you need traditional benefits.
Also, and I say this with love, sass, and several years of customer calls in my nervous system: you need SaaS experience. At least 1 to 2 years. SaaS. Software. Remote environment. SaaS again. I cannot stress the SaaS part enough without renting a billboard or turning it into a Power Ranchers theme song.
Before my inbox turns into the Hunger Games, please don't DM me.
This is not a senior leadership role. This is a Customer Success Manager role. The kind where you genuinely care about customers, enjoy solving problems, can build relationships, aren't afraid of a little chaos, and understand that sometimes Customer Success means being a strategist, therapist, project manager, detective, translator, and professional cat herder all before lunch.
You'll be joining a team that works hard, laughs hard, cares deeply about customers, and apparently now looks like a high-performing, emotionally committed Power Rangers reboot sponsored by ranch dressing.
Let's find the next Power Rancher. I mean teammate. Definitely teammate. 🤍
